The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

rahneo Author

Level 1

4 points

My new iPad is unable to sync with my iPhone or iMac

I have a new iPad, but I haven’t stopped using the old one. The new device doesn’t seem to be syncing with my phone or iMac

[Re-Titled by Moderator]

iPad, iPadOS 16

Posted on Feb 11, 2024 10:03 AM

Top-ranking reply

LotusPilot

Level 10

334,456 points

Posted on Feb 11, 2024 10:14 AM

Are all devices signed-in to iCloud with the same AppleID? For iPad/iPhone:

Settings > [Your Name / AppleID]

Assuming that all devices are sighed-in with the same AppleID, ensure that you have enabled the Apps and Apple services that you wish to synchronise via iCloud:

Settings > [Your Name / AppleID] > iCloud - enable Apps and services as required

View in context

My new iPad is unable to sync with my iPhone or iMac

Similar questions