Issues with the Audio Midi setup on macOS Sonoma 14.3.1.

I have an audio interface which can be set to a sample rate of 44100 16 bit.

It also has options for higher bit rates with its default setting being 24bit 48000kz


When setting this a 44100 16bit Sonoma 14.3.1 Audi Midi app ignores this information and only offers 24 or 32bit options not the values I have manually set on the device at switch on.


This makes the device unusable with software seeking the 44100 16bit sample rate.


This looks like a Sonoma error in automatically overriding my chosen sample rate settings.


Why?


Thanks

David


[Re-Titled by Moderator]

iMac 27″, macOS 14.3

Posted on Feb 11, 2024 3:55 PM

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Feb 11, 2024 4:09 PM in response to wyattdp

If you're experiencing difficulties with the Audio Midi setup on macOS Sonoma 14.3.1 not reflecting the sample rate settings you've manually set on your audio interface (44100 16-bit), and instead offering only 24 or 32-bit options, it could potentially be a macOS Sonoma issue overriding your preferred settings.


To address this concern, you might consider the following troubleshooting steps:


1. Update Audio Drivers: Ensure that your audio interface drivers are up-to-date. Sometimes, outdated drivers can cause compatibility issues with the macOS system.


2. Reset Audio MIDI Setup: You can try resetting the Audio MIDI Setup app by deleting its preference file. To do this:

   - Close the Audio MIDI Setup app.

   - Navigate to ~/Library/Preferences/ and find the file com.apple.audio.AudioMIDISetup.plist.

   - Move this file to the desktop (or delete it) and then restart the Audio MIDI Setup app to see if the issue persists.


3. Check System Preferences: Verify the Audio MIDI Setup settings in System Preferences to ensure that the sample rate and bit depth are correctly configured according to your preferences.


4. Interface Compatibility: Confirm that your audio interface is fully compatible with macOS Sonoma 14.3.1 and that any firmware updates available for the interface have been applied.


5. Contact Manufacturer Support: If the issue persists, reaching out to the manufacturer of your audio interface for specific guidance on macOS compatibility and configuration settings may be beneficial.


By following these steps, you may be able to troubleshoot the issue of macOS Sonoma not recognizing the sample rate and bit depth settings you've manually set on your audio interface. If the problem continues, seeking assistance from the audio interface manufacturer or contacting Apple Support for further help could provide more tailored solutions.

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Feb 11, 2024 5:14 PM in response to 0Wishtobefree0

Thanks for response


Re 1. There are no drivers this is a usb class compliant device so it just uses core audio on the Mac.


Re 2. Tried this step, but first set the Tascam PCX8 audio device to 44100 16bit saved and turned off. Then I deleted the plist file as suggested and reopened Audio Midi app. Then I turned on the Tascam and the interface details appeared in Audio Midi app but as it still did not show the 16bit options. Its default chosen setting was 24bit 44100 so it immediately generated an error on the audio interface of FS mismatch (Sample rate mismatch detected). Clearly the Mac data chosen by Sonoma was being read by the device to produce that error, but the Mac did not seem to be reading the device as it set the sample rate incorrectly in the first place.


Now I have no way of knowing why the Mac chose the rate it did so still unable to identify where the fault lies, Apple or Tascam. Id need to see the program logic which is going to be impossible. Logic points me at Apple as the Mac seem to auto choose an incorrect setting. The programmers themselves would know but I can only get to front desk so will be unable to resolve without both parties digging into this. So far unfortunately the support is far from supportive. This response is the best Ive had. Tascams support has only been read the manual and its probably the software Im using not their problem. I did read their manual from cover to cover before even raising this incompatibility issue.


So this community is the start of my Apple support adventure.


Re 3 System Preference on Sonoma only gives me the Sound Menu as far as I can see under that the PCX8 is listed simply as a USB input and output devices with the volume control greyed. So no way to verify Audio Midi app in System Preferences. Its only viewable in the Audio Midi app itself which was checked after step 2.


Re 4 : Other users seem to be using device with the Mac I have the latest Firmware on the device (but that does not exclude potential firmware errors) Trying to find users with identical Firmware and Mac setup to compare notes has been proving extremely difficult.


Re 5 : No joy, all I get is front desk response of read the manual no real technical support help to discuss sample rate mismatches.


So only option is to pursue with Apple, which is all new to me. I assume this forum is just users and not Apple itself? Do Apple do email support directly or only phone support?


Thanks

David





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Issues with the Audio Midi setup on macOS Sonoma 14.3.1.

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