"Previous shutdown cause: 0" MacBook Air 2017 NEED HELP PLS

Hello,


my MacBook Air 2017 keeps shutting down.


Previous shutdown cause: 0 is the cause in terminal.


What can I do? It's happen whenever it's wants. I tried to install MacOS new, but it doesn't helped.


My CPU is normal. I checked with Mac Fan Control.


I started the Apple Diagnostic, no problems were found. Even EtreCheck couldn't find anything.


I tried a new Battery, and even without a Battery I get the same results.


I tried it Idle and under Full Load. It happens sometimes directly, sometimes after some hours


Windows

Posted on Feb 11, 2024 3:58 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2024 4:42 PM

I checked with Mac Fan Control.


First of all please get rid of "Mac Fan Control". Those things can damage a Mac. Uninstall it according to its instructions.


Previous shutdown cause: 0 is the cause in terminal.


That particular shutdown code will appear if a Mac suddenly and unexpectedly loses power, which should never occur on a portable Mac. Contact Apple to have it evaluated: Official Apple Support. I recommend that you do not mention having used "Mac Fan Control".

Similar questions

8 replies
Question marked as Top-ranking reply

Feb 11, 2024 4:42 PM in response to MacBookUser0

I checked with Mac Fan Control.


First of all please get rid of "Mac Fan Control". Those things can damage a Mac. Uninstall it according to its instructions.


Previous shutdown cause: 0 is the cause in terminal.


That particular shutdown code will appear if a Mac suddenly and unexpectedly loses power, which should never occur on a portable Mac. Contact Apple to have it evaluated: Official Apple Support. I recommend that you do not mention having used "Mac Fan Control".

Feb 12, 2024 5:11 PM in response to MacBookUser0

Code 0 stands for battery


0 Battery disconnected.

Check power supply/battery on a laptop, or the power supply for a Mac without a battery. On a laptop, the Mac should hibernate before the battery becomes so discharged it is unable to shutdown correctly, therefore if you see this shutdown cause on a laptop it may indicate a hardware issue with the battery or with the battery controller for reading the charge. Try resetting the SMC by connecting the switched off computer to power, holding ⌃control+⌥option+⇧shift and pressing power.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Previous shutdown cause: 0" MacBook Air 2017 NEED HELP PLS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.