There is a problem with my CC and Apple cannot process my annual Apple Care debit


"There is a problem with your payment method (MasterCard •••• 3251) and we could not process the recurring fee payment for your plan referenced above.....Toed to CC number xxxx. If not resolved by Feb 13, may lose Apple Care coverage"

I have a good CC and the same one that shows up under payment methods on my iPhone and Mac. However, last 4 digits are not the same as the one on the letter. That is an old CC number. Why am I still getting this notice? This is the 4th one in a month.


[Re-Titled by Moderator]

MacBook Pro 14″, macOS 14.1

Posted on Feb 12, 2024 6:25 AM

Reply
1 reply

Feb 12, 2024 8:22 AM in response to Tgestri

Tgestri wrote:


"There is a problem with your payment method (MasterCard •••• 3251) and we could not process the recurring fee payment for your plan referenced above.....Toed to CC number xxxx. If not resolved by Feb 13, may lose Apple Care coverage"
I have a good CC and the same one that shows up under payment methods on my iPhone and Mac. However, last 4 digits are not the same as the one on the letter. That is an old CC number. Why am I still getting this notice? This is the 4th one in a month.


Make changes...


See your current—

>System Settings>AppleID>Payment & Shipping




>System Settings>Wallet & Apple Pay





the alternative is use the App Store—click on your User name (very bottom of window)—> see Account Settings>







issues


Subscriptions & Purchases; Refunds, Subscriptions, Billing Questions:

https://getsupport.apple.com/solutions


iTunes Store official support, including billing and verification issues

iTunes - Official Apple Support



If you need to change or update your Apple ID payment method - Apple Support



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There is a problem with my CC and Apple cannot process my annual Apple Care debit

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