lost contents of downloads,documents and functions of 3rd party apps after most recent sonoma update (14.3.1

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Level 1

8 points

lost contents of downloads,documents and functions of 3rd party apps after most recent sonoma update (14.3.1

After updating to sonoma 14.3.1 nothing looks or functions the same on M3 iMac. It deleted everything in my downloads and documents folder. None of my extensions (1Password) from Firefox work. Facebook is not functioning as before. Tried all suggested fixes on the 3rd party apps but to no avail. Can I rollback just the update or do I have to roll back the entire OS? Anybody else have problems with 14.3.1?

iMac 24″, macOS 14.3

Posted on Feb 12, 2024 8:32 AM

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Answer 1

dsbenson

Level 1

5 points

Feb 14, 2024 11:58 AM in response to Ovojejim

I had a similar problem in Sonoma when using iCloud to sync desktop items between multiple Macs that use the same iCloud ID. One of the Macs was marking all desktop items as "hidden" (maybe not at the permissions level, but all items were hidden, such that adding a file or folder would immediately remove that item from view).

The solution that worked for me was to turn off iCloud Drive entirely for the affected Mac (I left a copy of the files), restart the Mac, then re-enable all of the iCloud Drive settings. Problem solved, and now files sync properly and are visible.

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Answer 2

Feb 12, 2024 8:57 AM in response to Ovojejim

Did you try restarting once more after applying the update? (probably yes, but just in case)

What happens if you start your mac in Safe Mode?

Do you have "Documents and Desktop in iCloud"?

Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.

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Answer 3

Ovojejim Author

Level 1

8 points

Feb 13, 2024 12:48 PM in response to Luis Sequeira1

I finally tried restarting the computer (I feel like such an idiot) and that fixed most of the problems. I did lose all my bookmarks,documents and downloads however and some of the 3rd party apps are still either not functioning or they're acting funny. Thanks for your assistance and I apologize for my stupidity.

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