erased 2019 iMac and no there's no startup disk or os, help please

Selling 2019 iMac so I erased it. After erase when I start the machine the Apple comes up, then a spinning globe. It asks for router id, accepts it but the globe spins for while then I get the apple.support...message.

I've tried starting up for Com R, Shift Option R, holding down the D on start up, resetting the pram. But I pretty much get the same results every time.

iMac 21.5″, macOS 13.4

Posted on Feb 12, 2024 8:42 AM

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Posted on Feb 12, 2024 8:50 AM

Follow the Erase and Reinstall directions in step 6 & 7 of the following link.

What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


Tip: connect your Magic keyboard directly to the iMac using the supplied USB cable or use a USB keyboard when entering the Recovery key commands.

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erased 2019 iMac and no there's no startup disk or os, help please

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