Unfortunately I am not able to access the contents of Apple TV + even though I have an active Apple One subscription, this subscription already guarantees me access to all the movies and series in the catalog, but when I enter the application it asks me to start an individual subscription to the Apple TV +
[Re-titled by Moderator]
iPhone XR, iOS 17
The Apple One subscription starts out with a 1 month free trial for the bundle components that you haven’t tried before; the components that you have tried before are not included in that first month. Previous Apple TV+ subscribers should account for one month overlap for a seamless transition. The superfluous subscription would then be canceled automatically.
Either re-subscribe to Apple TV+ for a short while, or else wait out the trial month.
The Apple One subscription starts out with a 1 month free trial for the bundle components that you haven’t tried before; the components that you have tried before are not included in that first month. Previous Apple TV+ subscribers should account for one month overlap for a seamless transition. The superfluous subscription would then be canceled automatically.
Either re-subscribe to Apple TV+ for a short while, or else wait out the trial month.
Are you using the same AppleID and when you called AppleCare what did they have to say?
Unable to access the contents of Apple TV+ even though I have an active Apple One subscription
