Retrieving old text messages

I got a new phone because I lost my old one. When I got it and put all my iCloud information into it, it left out my old text messages from the other phone. Is there a way I can get those test messages back?

iPhone 11, iOS 17

Posted on Feb 12, 2024 12:32 PM

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5 replies

Feb 15, 2024 1:02 PM in response to matt_333

matt_333 wrote:

I’m not a technical person at all. So what I’m trying to say is I was able to access my iCloud account and backup what I could from there and if I remember correctly it gave me like 2 different dates I could go to. One wouldn’t work and the other worked but it didn’t give me my texts. I believe I backed up everything to there and transferred it from there to my new phone. Does that sound right?

So you've been doing this on a regular basis How to back up with iCloud - Apple Support

and when you got your new phone you did this Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

This is what icloud backs up What does iCloud back up? - Apple Support


Only two reasons I can think as to why it didn't restore:


a. the backup you chose didn't have those text message

b. you has this enabled which isn't part of the backup Set up iCloud for Messages on all your devices - Apple Support

Feb 15, 2024 12:15 PM in response to razmee209

I’m not a technical person at all. So what I’m trying to say is I was able to access my iCloud account and backup what I could from there and if I remember correctly it gave me like 2 different dates I could go to. One wouldn’t work and the other worked but it didn’t give me my texts. I believe I backed up everything to there and transferred it from there to my new phone. Does that sound right?

Retrieving old text messages

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