why am i unable to download apps on my phone?

i am trying to download a app and i keep getting payment information and the app is free i need it for school could you please help me ??

iPhone 6 Plus, iOS 12

Posted on Feb 12, 2024 3:27 PM

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Question marked as Top-ranking reply

Posted on Feb 12, 2024 3:30 PM

It is a requirement to have a valid payment method tied your account, EVEN for free apps. Until you put a valid payment method on your account, you will not be able download or update apps. You never have to purchase anything, so there is no cost for a free app. But without a payment method, you'll never get those free apps.

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Question marked as Top-ranking reply

Feb 12, 2024 3:30 PM in response to lauree256

It is a requirement to have a valid payment method tied your account, EVEN for free apps. Until you put a valid payment method on your account, you will not be able download or update apps. You never have to purchase anything, so there is no cost for a free app. But without a payment method, you'll never get those free apps.

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why am i unable to download apps on my phone?

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