I logged into my Apple card account and it said Card not found. I have not used the card for a long time. However, my credit report said I have a balance in my Apple card GS account. Is there any way to find out why I have balance?

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Level 1

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I logged into my Apple card account and it said Card not found. I have not used the card for a long time. However, my credit report said I have a balance in my Apple card GS account. Is there any way to find out why I have balance?

Log into card.apple.com and enter my login. Then, it said Card not found, but my credit report showed I have a balance in my apple Card GS account.

MacBook, macOS 10.14

Posted on Feb 12, 2024 4:06 PM

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Answer 1

Top-ranking reply

Jeff Donald

Level 8

44,946 points

Feb 12, 2024 4:16 PM in response to bagothar

There can be multiple reasons for what you’re experiencing. No one here can tell you. Apple Support Community is a public discussion forum. We do not have access to your personal or financial information.

Please contact an Apple Card Specialist.

CONTACTING — Goldman Sachs Bank

Using Messages; chat with an Apple Card specialist

Call toll-free at 877-255-5923

Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.

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I logged into my Apple card account and it said Card not found. I have not used the card for a long time. However, my credit report said I have a balance in my Apple card GS account. Is there any way to find out why I have balance?

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