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purchased movie not showing up in library

i purchased a movie on 10 feb witch is in my purchase history but it is not showing up in my library

Posted on Feb 12, 2024 8:46 PM

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Level 10

146,800 points

Posted on Feb 13, 2024 4:53 AM

On which device(s) did you look in the Library?

Have you verified that you are signed in with the matching Apple ID account?

Could it be that the purchase has been set to hidden (accidentally)?

Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support

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3 replies

Top-ranking reply

Level 10

146,800 points

Feb 13, 2024 4:53 AM in response to Pa55a

On which device(s) did you look in the Library?

Have you verified that you are signed in with the matching Apple ID account?

Could it be that the purchase has been set to hidden (accidentally)?

Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support

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Level 10

146,800 points

Feb 13, 2024 8:23 AM in response to Pa55a

Next, please contact the iTunes Store staff about your missing movie.

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Level 1

5 points

Feb 13, 2024 7:52 AM in response to Urquhart1244

its iphone 14. yes i verified it and the movie is showing in purchase history and i have got mail also of invoice of purchase but i cant play the movie in apple tv app

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purchased movie not showing up in library

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