I received an Apple gift card that I redeemed and it will now not give me credit to spend the money. I signed out and back in multiple times as instructed. I’m very frustrated and would like my money. What do I need to do to get that done?
Read this article about how to check your Apple ID balance.--> Check your Apple Account balance - Apple Support
- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again. If you still think that the balance is incorrect, check your purchase history to see if a subscription renewed or you bought an item that used the funds. Read this support article for directions about how to see your purchase history in the App Store or iTunes Store [mobile device, computer, or web] --> View your purchase history for the App Store and other Apple media services - Apple Support
If you still have problems:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Read this article about how to check your Apple ID balance.--> Check your Apple Account balance - Apple Support
- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again. If you still think that the balance is incorrect, check your purchase history to see if a subscription renewed or you bought an item that used the funds. Read this support article for directions about how to see your purchase history in the App Store or iTunes Store [mobile device, computer, or web] --> View your purchase history for the App Store and other Apple media services - Apple Support
If you still have problems:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Redeeming gift card
