I'm unable to print PDF documents from my MacBook Pro

Question

I'm unable to print PDF documents from my MacBook Pro

I can't print pdf documents from my MacBook Pro to my printer EPSON, which is printing all others kinds of documents

It occurs since installation of MAC OS 14.3 Sonoma a few days ago, but it is probably not linked to the Mac OS update, because pdf documents can't be printed from any device (mobile, PC Windows). I contacted Epson support too.

Has anyone met this problem and solved it ?

Have a nice day, everyone

Jean-Paul

[Re-Titled by Moderator]

MacBook Pro 13″, macOS 14.3

Posted on Feb 14, 2024 12:40 AM

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Answer 1

Feb 17, 2024 6:49 PM in response to jean-paul2803

That is really bizarre, I almost wonder if the printer software is out of date or the printer itself is having some wifi connectivity issues. Have you tried to plug directly into the printer with a device to determine whether or not it's a wifi issue or not?

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Answer 2

Barney-15E

Level 10

123,314 points

Feb 17, 2024 5:54 PM in response to jean-paul2803

What app are you using to print them? I saw another post where they are having problems with Acrobat.

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Answer 3

SATEX2

Level 1

8 points

Feb 19, 2024 1:14 PM in response to jean-paul2803

See This article: https://eclecticlight.co/2023/09/25/postscripts-sudden-death-in-sonoma/

Acrobat cannot print a Postscript file to a non-postscript printer, and Sonoma does not recognize my Xerox printer as being a Postscript printer. I installed the Generic Postscript Printer driver instead of the Xerox driver, and now everything is working.

If you don't have a Postscript printer the only two choices you seem to have are:

Under the Advanced tab, check "Print as image."
Use the macOS Preview application.

I'm sure Apple and/or Adobe will fix the problem soon. (sarcasm)

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