You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock on iPhone watch

Don’t have previous owners Apple ID to unlock or bypass activate lock

Posted on Feb 14, 2024 7:00 AM

Reply
1 reply

Feb 14, 2024 7:06 AM in response to overlord83

This support article has information about Activation Lock on your Apple Watch and how to turn it off. --> About Activation Lock - Apple Support


- Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by an Apple Authorized dealer and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership). Apple recommends you keep your receipt after you buy an Apple device. --> Keep your receipt after you buy an Apple device - Apple Support


If you have neither the original receipt for the purchase fro Apple, nor the owner's account information, the Watch is useless to you.

Activation lock on iPhone watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.