Mail>Remove Attachments Google Mail does nothing!

in Mail app, I see an email on a google account with a big attachment. I want to delete it because I'm short on space. So I use message>remove attachments. In a minute or so, attachment is replaced by "[The attachment XXX.pdf has been manually removed]". So far so good.


THEN I look in gmail mail through the web interface. The attachment is still there! So, Remove Attachments appears to do NOTHING except display "[The attachment XXX.pdf has been manually removed]". The attachment is still on the LDAP server and STILL takes up space! What gives?


-TPC

Earlier Mac models

Posted on Feb 14, 2024 10:54 AM

Reply
4 replies

Mar 5, 2024 11:41 AM in response to BDAqua

BDAqua wrote:

gMail helps, but I see no way other than deleting the whole eMail, which google doesn't do, but Mail moved the attachment to the trash. :(

Thanks BD Aqua for answering.


I'm not sure what you are getting at here. When Gmail deletes an email, it moves it to its own trash. From there, emails are automatically deleted after some time that you set, I think usually 30 days.


The problem I am having is that attachments take up all the space. So, if I could somehow remove the attachments, then that would be super-good. As far as I can tell, however, Messages>Remove Attachments just deletes the attachment from my local disk, and has no effect whatsoever on the actual email stored on Google's server.


The "next best" thing, forwarding the email to myself without an attachment, then deleting the original email, is a really poor option - not only do I lose the sender for search purposes, I lose the date. So it would be almost impossible to find such an email later unless you precisely remembered the subject line or text from it.




So, there might be a complicated way, but not sure if google counts it'shidden "deleted" emails against your account or not.

I'm not sure what you mean by 'hidden "deleted"' in quotes or hidden. On the Google side, it's actually pretty clear what's going on. The problem is how Apple's interface seems to promise to remove attachments, but doesn't remove them from the server. Either something is not working right or Apple should change the menu to read "Remove Attachments Locally" or "Remove Attachments AppleCloud" or something like that.


-TPC

Feb 23, 2024 11:20 AM in response to ThePirateCapn

I have been working on this for some time, with no success. There are other comments from other people regarding this issue as well, and many comments about Gmail deleting their entire emails. So, really, we could use some guidance from experts or Apple regarding Gmail accounts and Remove Attachments. Perhaps this thread didn't get any replies because I didn't have the keyword "Gmail"? Perhaps it is because I was shunted into "Ealier Models" or older MacOS? guidance on how to get emails about Mail app would also be appreciated.


Thanks,

-TPC

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail>Remove Attachments Google Mail does nothing!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.