I have a Vanilla Gift Visa card that I want to put in my iPhone. I try to add payment, and the store can’t verify my gift card and tells me to contact support. The card is verified and everything, why is this?
iPhone 13 Pro, iOS 17
If you are trying to redeem a Vanilla gift card to your Apple Account, that will not work. It is also unlikely you can add it as a payment type since it is not a credit or debit card. You would need to use it in a store where you can use it to buy Apple gift cards and then redeem those to your account.
The article "What type of gift card do I have?" explains the different kinds of gift cards Apple uses, has links on how to redeem them, and what can be purchased with each kind. Click on the link --> What type of gift card do I have? - Apple Support
Ref:
Payment methods that you can use with your Apple ID - Apple Support
If you are trying to redeem a Vanilla gift card to your Apple Account, that will not work. It is also unlikely you can add it as a payment type since it is not a credit or debit card. You would need to use it in a store where you can use it to buy Apple gift cards and then redeem those to your account.
The article "What type of gift card do I have?" explains the different kinds of gift cards Apple uses, has links on how to redeem them, and what can be purchased with each kind. Click on the link --> What type of gift card do I have? - Apple Support
Ref:
Payment methods that you can use with your Apple ID - Apple Support
Adding Payment Methods to the store
