Everytime I try to download an app from the App Store it asks me to "verify my payment“

Every time I try to download an app App Store asks me to "verify my payment“ and when I do it try’s to charge me $18 for a free trail I canceled the second day I had it and it doesn’t let me download any apps.


[Re-Titled by Moderator]

iPhone SE, iOS 17

Posted on Feb 15, 2024 2:33 AM

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Question marked as Top-ranking reply

Posted on Feb 15, 2024 8:07 AM

I'm going to guess you didn't actually cancel the free trial correctly, which means you're still expected to pay for whatever the trial was for. For example, deleting the app, does NOT cancel it or relieve your obligation to pay.


This is how you cancel subscriptions for something you chose to sign up for --> If you want to cancel a subscription from Apple - Apple Support


The second issue is you MUST have a valid payment on your Apple Account to download apps. So in addition to being charged for whatever you signed up for, it's requiring a valid payment method for downloading any apps.


You should reach out to Apple about the subscription you bought, but didn't pay for. You can reach Apple Support by clicking on the Support button at the bottom of this page, or if you are in the US, you can call Apple Support at: 800-MY-APPLE

1 reply
Question marked as Top-ranking reply

Feb 15, 2024 8:07 AM in response to Oceep7

I'm going to guess you didn't actually cancel the free trial correctly, which means you're still expected to pay for whatever the trial was for. For example, deleting the app, does NOT cancel it or relieve your obligation to pay.


This is how you cancel subscriptions for something you chose to sign up for --> If you want to cancel a subscription from Apple - Apple Support


The second issue is you MUST have a valid payment on your Apple Account to download apps. So in addition to being charged for whatever you signed up for, it's requiring a valid payment method for downloading any apps.


You should reach out to Apple about the subscription you bought, but didn't pay for. You can reach Apple Support by clicking on the Support button at the bottom of this page, or if you are in the US, you can call Apple Support at: 800-MY-APPLE

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Everytime I try to download an app from the App Store it asks me to "verify my payment“

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