Received a notification saying that my iPhone has a virus

I received a notification this morning that said my IPhone 13 has a virus and I need to figure out how to fix this issue!


[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on Feb 15, 2024 5:02 AM

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Question marked as Top-ranking reply

Posted on Feb 15, 2024 5:16 AM

Unless an iPhone is (has been) jailbroken, it can't get any viruses.

It could be a scam/phishing attempt. Ignore it and DO NOT give any personal info to anyone.

See this support article about that:--> Recognize and avoid phishing messages, phony support calls, and other scams


As a precaution, clear your browser (Safari) history:--> Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch and check also if you have inadvertedly subscribed to a rogue calendar (see the instructions here:--> Delete spam calendars and events on iPhone )

When done, restart your iPhone.

Regards

Giulio

🇮🇹

3 replies
Question marked as Top-ranking reply

Feb 15, 2024 5:16 AM in response to kathyrn1959

Unless an iPhone is (has been) jailbroken, it can't get any viruses.

It could be a scam/phishing attempt. Ignore it and DO NOT give any personal info to anyone.

See this support article about that:--> Recognize and avoid phishing messages, phony support calls, and other scams


As a precaution, clear your browser (Safari) history:--> Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch and check also if you have inadvertedly subscribed to a rogue calendar (see the instructions here:--> Delete spam calendars and events on iPhone )

When done, restart your iPhone.

Regards

Giulio

🇮🇹

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Received a notification saying that my iPhone has a virus

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