Getting fraudulent Roblox charges in my Apple ID

I’m continuously getting fraudulent Roblox charges under my son's Roblox account which is linked to my Apple ID and apptle pay. I have requested refunds through online form but how do I prevent this from happening so I need a new Apple ID?

Please read above


[Edited by Moderator]

iPad Air 2, iPadOS 15

Posted on Feb 15, 2024 6:52 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2024 7:05 AM

Accounts cannot be "linked" to each other. Do you mean he is part of a family sharing group where you are the organizer? If yes, are you sure he didn't make the purchases? If he did and he does not have sufficient balance to cover the charges then they will roll over to your payment method.


If you suspect they are truly fraudulent but coming from your son's account, make sure your son's account is not compromised. Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security. This page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support





1 reply
Question marked as Top-ranking reply

Feb 15, 2024 7:05 AM in response to Lizfitzkane

Accounts cannot be "linked" to each other. Do you mean he is part of a family sharing group where you are the organizer? If yes, are you sure he didn't make the purchases? If he did and he does not have sufficient balance to cover the charges then they will roll over to your payment method.


If you suspect they are truly fraudulent but coming from your son's account, make sure your son's account is not compromised. Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support


For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support


For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support


Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support


Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles


A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support


Contact Apple for help with Apple ID account security. This page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Getting fraudulent Roblox charges in my Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.