I just bought 2 macbook air 15's for my sons. I wanted to add a non-apple mouse but it will not let me. I want my sons to be there when it is explained so that they learn about their laptops. Can't get an appointment at the genius bar you have to do it over the phone or chat. Useless and I am regretting spending the $3,000+ for the macbooks.
[Re-Titled by Moderator]
Windows, Windows 10
9113D157 wrote:
I just bought 2 macbook air 15's for my sons. I wanted to add a non-apple mouse but it will not let me.
What "won't let you" add a non-Apple mouse?
Modern mice usually connect to computers by one of three methods:
Any mouse that connects by one of these methods should work with a Mac.
Unless, perhaps, it has buttons "above and beyond" the standard left-click button, right-click button, and scroll wheel. A mouse that has lots of extra buttons might come with software to let you assign functions to the extra buttons, and in that case, you would want to check the system requirements for that software to see if it would work with your computer.
If you're trying to use one of the first two kinds of mice, you may need some way to adapt USB-C to USB-A. There are lots of ways to do this. If your sons are using hubs or docks, those might offer USB-A ports. You can also get USB-C to USB-A adapters that tie up one USB-C port to give you a single USB-A port. There's the Apple one, but you can also find little inline plug adapters that are much cheaper (2 or 3 for under $10). Some of the very cheap ones only support USB 2.0 speed, but that is more than enough for a mouse.
https://www.amazon.com/s?k=usb-c+to+usb-a+adapter
If you are trying to connect a third-party Bluetooth mouse, see the documentation that comes with the mouse, and
Connect a Bluetooth device with your Mac - Apple Support
9113D157 wrote:
I just bought 2 macbook air 15's for my sons. I wanted to add a non-apple mouse but it will not let me.
What "won't let you" add a non-Apple mouse?
Modern mice usually connect to computers by one of three methods:
Any mouse that connects by one of these methods should work with a Mac.
Unless, perhaps, it has buttons "above and beyond" the standard left-click button, right-click button, and scroll wheel. A mouse that has lots of extra buttons might come with software to let you assign functions to the extra buttons, and in that case, you would want to check the system requirements for that software to see if it would work with your computer.
If you're trying to use one of the first two kinds of mice, you may need some way to adapt USB-C to USB-A. There are lots of ways to do this. If your sons are using hubs or docks, those might offer USB-A ports. You can also get USB-C to USB-A adapters that tie up one USB-C port to give you a single USB-A port. There's the Apple one, but you can also find little inline plug adapters that are much cheaper (2 or 3 for under $10). Some of the very cheap ones only support USB 2.0 speed, but that is more than enough for a mouse.
https://www.amazon.com/s?k=usb-c+to+usb-a+adapter
If you are trying to connect a third-party Bluetooth mouse, see the documentation that comes with the mouse, and
Connect a Bluetooth device with your Mac - Apple Support
Case in point:
This is an old Logitech scroll mouse which is usually plugged into a keyboard hub port on an iMac/G4. I plugged it into one of the USB-C ports on my current Mac using an Apple USB-C to USB adapter. The mouse lit up, and I am using it to operate this desktop Mac as I enter this reply. If I had a 15" M2 MacBook Air – and was using one of its two USB-C (USB, DisplayPort, Thunderbolt, USB4) ports instead of the USB-C (USB) port shown here, I'd expect the mouse to light up and work in the same way.
Who told you that you can't schedule an appointment?
Genius Bar Reservation and Apple Support Options - Apple
Buyer's remorse?
IF an 'Official Apple Store' ~ their return policy has been 14-days for returns.
And this may vary at the discretion of staff or manager, where Sales involve
an 'Authorized Apple Reseller' ~ Might have affiliated Service dept. Due to
some locations are 'independent' businesses, in general; not Apple owned.
The process to route calls may be used to confirm your exact needs.
What exactly happens when you try adding these mice? FWIW, I have a 2023 M2 Pro Mac mini which I use a wireless Logitech MX Master mouse with. On occasion, for troubleshooting, I have also connected a wired USB mouse to it as well, and have not had any issues connected either.
I went to the website where it says make an appointment and it wants to chat or call about the problem, not set an appointment.
X2 to what Servant of Cats has said.
Cannot add non-Apple mouse to MacBook Air
