my UPI mandate deducted money automatically from my account. I don’t have any active subscriptions and cancelled the subscription a few days back. Still there is no renewal but the money has been deducted. Any idea how I should proceed from here to get my money back?
[Edited by Moderator]
iPhone 14 Pro, iOS 17
It’s possible the subscription was not canceled within the required time frame. You can learn about requesting a refund by reviewing the Apple Support article I linked below.
Request a refund for apps or content that you bought from Apple - Apple Support
Please read my post above. It links directly to the process for requesting a refund. It’s not difficult and takes only a minute or two.
Hi
tried everything given on the link above it didn’t work. For the refund option I didn’t have any active subscriptions to pick from because I cancelled the subscription. Also haven’t received any receipt on my email from Apple services.
Hello there,
I did cancel my subscription well within the due date of my planned renewal date. Either way if it’s deducted, shouldn’t it be showing up on the app ? Which it doesn’t. It says subscription expiring tomorrow. I should be getting my money back I have no clue whom to reach out to. I spoke to the support team from the app and they said it’s not their issue and should be taken up with Apple services.
Please review the Apple Support article I linked to below and contact Apple Support. Apple Support Community is a public discussion forum and does not have access to your personal or financial information.
Subscriptions and Billing - Official Apple Support
Issue with Autopay on Apple Pay
