iTunes bill

why am I being charged of p299.00 on iTunes when i did not purchase or download any music?

iPhone 14, iOS 17

Posted on Feb 18, 2024 1:59 AM

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Question marked as Top-ranking reply

Posted on Feb 18, 2024 5:55 AM

Jonsanoy,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you don't recognize a charge - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 18, 2024 5:55 AM in response to Jonsanoy68

Jonsanoy,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you don't recognize a charge - Apple Support


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iTunes bill

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