App stole photos of my credit cards and charged them

I downloaded a free App from the app store called Translator+ created by Rocket Apps GambH and gave it permission to access my photos in order to translate a document. It was a useless app and I ended up deleting it. I have a photo album called “documents” in my phone with scans of my ID and several credit cards, and a few hours later all the credit cards in that folder were charged by AmazonPrime for amounts in the range of 100-150 dollars. I hardly download apps, I am convinced this app scanned my photos, probably looking specifically for a documents folder containing credit card images, and uploaded them. How can i stop this app scamming others? How can such apps get into the Apple App Store, i though it was supposed to be safe?

Posted on Feb 18, 2024 10:26 PM

Reply

Similar questions

3 replies

Feb 19, 2024 6:32 AM in response to wmhooper

That's awful! Thanks for warning us about keeping personal information in pictures in the Photos library-- I hadn't thought of that.


Have you contacted Apple? You should talk to them as quickly as possible! I found this:


For more information about refund requests or for other refunds that you can’t request on reportaproblem.apple.com, contact Apple Support.


And there's this:

(800) 275–2273

Apple / Customer service



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App stole photos of my credit cards and charged them

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.