Unsupported File Format Iphone Notes

Hello,

I recently moved some important photos including a video file to an iCloud folder for backup. However, when I try to view the moved file, it says “unsupported file format.” Upon checking my iCloud, I found that the file is in MPEG4 format. Inside the note, there are only three options: copy, share, and delete. Unfortunately, copying and sharing don’t work. I urgently need to recover those video and photos. Can someone please help me fix this issue?

Thank you.

iPhone 12 Pro Max

Posted on Feb 19, 2024 9:34 AM

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Unsupported File Format Iphone Notes

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