AnnetteP413 Author

Level 1

4 points

i have updated my payment information but still unable to purchase from apple store?

i have updated my payment history but still unable to purchase from apple store?

iPhone 13

Posted on Feb 19, 2024 12:50 PM

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1 reply

Feb 19, 2024 12:54 PM in response to AnnetteP413

If it is saying that it is disabled:

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

If it is saying is is locked:

If your Apple ID is locked or disabled - Apple Support

Here is the link to contact Apple directly for anything else:

Contact Apple for support and service - Apple Support

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i have updated my payment information but still unable to purchase from apple store?

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