Can't remove MLS subscription from Apple TV subscriptions

Like many, I got a T-Mobile MLS season pass and added it to my Apple TV app on the AppleTV set top box.

However, that pass is going to expire in a few days (2/24).

I tried to follow the Apple instructions on how to unsubscribe, but there's no such option.

I can only choose to renew.


I've also tried to unsubscribe from an iPad with the Apple TV app too, but no luck there either.

On my Mac Mini, there's no Cancel option. The Apple support page says if there's no Cancel, then the subscription should be cancelled already but I clearly see that it's expiring 2/24.


1) Will the subscription just auto expire? Or will it some how auto renew?

2) Is it possible to remove it before the subscription expires so that it doesn't have a chance to auto renew?


Thanks!

Q

Posted on Feb 19, 2024 5:51 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2024 7:58 AM

I just used Apple Support Chat - they spoke with "a senior team member" and relayed:

I discussed your info with a senior team and got some details

They have told me: ''If a customer previously redeemed a MLS season ticket holder season pass, it is expected behavior that they are unable to purchase a MLS yearly subscription until previous season pass expires''

They have confirmed: ''The customers can wait for previous season pass to expire''


So, I'm hoping no game gets interrupted tomorrow, and once it expires, I'll sign up for a season (not monthly).

2 replies
Question marked as Top-ranking reply

Feb 23, 2024 7:58 AM in response to quang777

I just used Apple Support Chat - they spoke with "a senior team member" and relayed:

I discussed your info with a senior team and got some details

They have told me: ''If a customer previously redeemed a MLS season ticket holder season pass, it is expected behavior that they are unable to purchase a MLS yearly subscription until previous season pass expires''

They have confirmed: ''The customers can wait for previous season pass to expire''


So, I'm hoping no game gets interrupted tomorrow, and once it expires, I'll sign up for a season (not monthly).

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Can't remove MLS subscription from Apple TV subscriptions

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