The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I can’t download apps.
Methias_Reign wrote:
I can’t download apps.
Do you or a family member have an unpaid balance?
Try the steps here - If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support
Methias_Reign wrote:
I can’t download apps.
Do you or a family member have an unpaid balance?
Try the steps here - If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support
There is a problem with a family member's previous purchase"
