There is a problem with a family member's previous purchase"

I can’t download apps.

Posted on Feb 20, 2024 3:28 PM

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Question marked as Top-ranking reply

Posted on Feb 20, 2024 9:23 PM

Methias_Reign wrote:

I can’t download apps.

Do you or a family member have an unpaid balance?


Try the steps here - If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

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There is a problem with a family member's previous purchase"

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