Spam calls from Max Audio not blocked

I have an iPhone 15 Pro with iOS 17.3.1. Several times a day, a get a call from "Max Audio" with no visible phone number. I have "Silence Unknown Callers" turned on. Max Audio is NOT in my contacts. I have no idea who they are. After each call, I block the caller, even though the number isn't shown, but the next call still goes through. Is there a way to block a call by the name alone? What else can I do? Thank you.

iPhone 15 Pro, iOS 17

Posted on Feb 22, 2024 4:12 AM

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2 replies

Feb 22, 2024 4:19 AM in response to DHHJS

It's unusual that you're receiving calls from a contact named "Max Audio" with no visible phone number. If you have "Silence Unknown Callers" turned on, it should ideally block calls from unknown numbers.


Unfortunately, iPhones don't currently offer the ability to block calls based solely on the caller ID name. Blocking relies on phone numbers, and even though "Max Audio" isn't showing a number, the system still registers a unique identifier for that specific caller


To improve understanding of the phenomenon, it would be highly beneficial if you could share a screenshot. Visual representations carry greater impact than written descriptions.


Please remember that this is a public forum, so when attaching a screenshot, please avoid including any personal credentials such as IP addresses, card details, email IDs, Apple IDs, IMEI numbers, serial numbers, phone numbers, order IDs, or any identifiable location information if you are sharing a map.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Spam calls from Max Audio not blocked

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