Massive bug in "Royal Match"?

My spouse got her credit card bill from Apple Store charging up to 99.99€ for one in-app-purchase in "Royal Match" since January - ten times more than offered. I fear, there ist a bug in the game - not she ist billed 2300€ for one month....

Posted on Feb 22, 2024 11:50 PM

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Apple Charging me more than it should for my purchase. Hello! I recently bought a game package on Identity V that was around 4.99 USD. I usually buy from this service once in a while, and I've even made excellent purchases beforehand. But for some reason, this time around, my 4.99 purchase was submitted off my card as 30.81 USD. I know it says this on Cash App and PayPal, so it's not something on their end. Apple says it's charging me 4.99 before I put my fingerprint. Charges me 30.81 exactly at the time I bought it through one purchase, so it's me. How does that work? If I didn't pay it, I couldn't download anything. Mind you, it's an OPTIONAL purchase, not a subscription. I don't even have any of those active.
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1 reply

Dah•veed

Level 9

67,183 points

Feb 24, 2024 12:41 AM in response to bpeters52

Speak to Apple Support.

Direct link to Apple ID Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

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Massive bug in "Royal Match"?

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