Apple TV blacks out for a few seconds, several times doing the movie or show

while watching rented movies from Apple TV the tv goes black for a few seconds, several times doing the movie

Apple TV 4K (3rd generation)

Posted on Feb 24, 2024 6:07 AM

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Question marked as Top-ranking reply

Posted on Feb 24, 2024 9:03 AM

Is the issue with video only? Does the audio continue, or does streaming stop temporarily?


Could it be that someone else on your home network is hogging all the bandwidth, leaving not enough for the Apple TV box? When blackouts happen, try running the Speedtest app on the Apple TV box [2], then report its results here (number for Download Mbps). Apple recommends at least 25 Mbps per device for smooth playback in 4K.



Did you try the applicable suggestions from: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support

2 replies
Question marked as Top-ranking reply

Feb 24, 2024 9:03 AM in response to JellyJohn

Is the issue with video only? Does the audio continue, or does streaming stop temporarily?


Could it be that someone else on your home network is hogging all the bandwidth, leaving not enough for the Apple TV box? When blackouts happen, try running the Speedtest app on the Apple TV box [2], then report its results here (number for Download Mbps). Apple recommends at least 25 Mbps per device for smooth playback in 4K.



Did you try the applicable suggestions from: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support

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Apple TV blacks out for a few seconds, several times doing the movie or show

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