With iPadOS 17.3.1 update, Files "On My iPad" with Markup notes disappear.

After updating to iPadOS 17.3.1, Files "On My iPad" that have Markup notes are missing. When doing a search, the file appears, but it is unable to be opened. (iPad Air 4th Generation.)


iPad Air (4th generation)

Posted on Feb 24, 2024 10:37 AM

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2 replies

Feb 24, 2024 11:25 PM in response to Josevas

I should add that not all of my files in the Files app were affected by the update iPadOS 17.3.1. Therefore, I do have access to most of my files. However, there is one particular file that I am concerned about not being able to open, which is a PDF file that has markup notes on them.


The odd thing is that the file only shows up when I do a search, but when I click on it, nothing happens. I tried moving it to another folder to see if that would resolve the issue, but I get a message that the file does not exist.

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With iPadOS 17.3.1 update, Files "On My iPad" with Markup notes disappear.

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