video won't play after signing into apple tv states that video not available check your Internet c

video won't play after signing into apple tv states that video not available check your Internet c

Posted on Feb 24, 2024 5:28 PM

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Question marked as Top-ranking reply

Posted on Feb 25, 2024 3:36 PM

Please do these troubleshooting steps from Samsung Support: What to do if an app is not working on Samsung TV - Samsung Support

  1. Cold reboot the TV,
  2. Update the TV system software, if available,
  3. Delete and reinstall the misbehaving app (if deletion is supported for that app),
  4. Reset the ‘Smart Hub’ (like a factory reset for the apps part of the TV).


If you need further assistance after that, please contact Apple Support.

3 replies
Question marked as Top-ranking reply

Feb 25, 2024 3:36 PM in response to Sunbytes

Please do these troubleshooting steps from Samsung Support: What to do if an app is not working on Samsung TV - Samsung Support

  1. Cold reboot the TV,
  2. Update the TV system software, if available,
  3. Delete and reinstall the misbehaving app (if deletion is supported for that app),
  4. Reset the ‘Smart Hub’ (like a factory reset for the apps part of the TV).


If you need further assistance after that, please contact Apple Support.

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video won't play after signing into apple tv states that video not available check your Internet c

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