Hard Drive FAILING ?

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Level 1

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Hard Drive FAILING ?

SMART Utility gives a 'FAILING' while checking the hard drive.
(Apple Disk Utility passes - everything from permissions to control drive seems ok)

This is the report:
http://www.glowfoto.com/static_image/24-012054L/9192/jpg/08/2010/img6/glowfoto

How serious should I take this (as the iMac is only one year, and changing a drive is a hassle)

iMac Intel Core 2 Duo 3.06 24", Mac OS X (10.6.4), Bluetooth Mighty Mouse & Magic Trackpad

Posted on Aug 24, 2010 1:33 AM

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Answer 1

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Jolly Giant

Level 7

25,464 points

Aug 24, 2010 2:37 AM in response to jebe68

jebe68 wrote:
How serious should I take this

very !

be sure you have a solid backup routine in place (time machine backups, bootable clone(s) of your startup disk).

(as the iMac is only one year, and changing a drive is a hassle)

so, are you still inside the warranty period (check your invoice for date of purchase). do you have AppleCare ?

J GG

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Answer 2

jebe68 Author

Level 1

5 points

Aug 24, 2010 3:49 AM in response to Jolly Giant

😟

No Apple Care - so that means getting to dig into it myself 😟

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Answer 3

jebe68 Author

Level 1

5 points

Aug 24, 2010 4:33 AM in response to jebe68

But when using the much appreciated SMARTReporter, that says:

2010-08-24 13:29:54.412 SMARTReporter[598:207] Drive: 'Hitachi HDS721075KLA360 (MacintoshHD | GTA204P8GKA0JF | disk0)' Status: SMARTOK (S.M.A.R.T. condition not exceeded, drive OK)

That makes me schizofrenic as to: what to do?

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Answer 4

jebe68 Author

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5 points

Aug 24, 2010 5:06 AM in response to jebe68

so Apple drive utility + SMARTReporter are right (drive is OK)
or
SMART Utility is right (drive is failing)
???

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Answer 5

Jolly Giant

Level 7

25,464 points

Aug 24, 2010 5:26 AM in response to jebe68

as an extra +layer of defence+, run _*Apple Hardware Test*_ from the install DVD that came with your machine.

if your budget allows it, consider getting [_*TechTool Pro* |http://www.micromat.com/index.php?option=comcontent&task=view&id=202&Itemid=107] or DiskWarrior.

in any case, make sure you're always well backed up. every drive will fail eventually ...

J GG

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