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Can't change apple id email

I try to change my appleid email but I get a message saying that the email to which I want to change it is a notification email for my apple account. I have taken off that email as a notification email but I still get the same message

iPhone 13 Pro Max, iOS 17

Posted on Feb 25, 2024 6:51 AM

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Feb 25, 2024 9:04 AM in response to timc1973

Unfortunately Apple does not have a clear position statement about when you can re-use an email address you have used with Apple before.


From: Change your Apple ID - Apple Support

“Keep in mind that you can't use an email address that's already in use by another Apple ID.”

"If you see a message that the email address you want to use isn't available or is already in use, check that you or a family member aren't already using that email address with a different Apple ID. If a family member is using that email address, remove it from their account then try to use it."


Although this next section discusses email address re-use in the context of deleting an account, it supports observations frequently posted on this forum about never being able to re-use an email address as an Apple ID once used previously with Apple:


From: How to delete your Apple ID account - Apple Support

"Can I use the primary email address for my deleted Apple ID account to create a new Apple ID or with another existing Apple ID account?

No, once your Apple ID is deleted, you can't use the email address that you used with it to create a new Apple ID. In addition, you can't use that email address with another existing Apple ID except as a rescue [notification] email. Note that is not the same as what you wish to do which is use a notification email as an Apple ID. Also, if your primary Apple ID email address is with a Custom Email Domain, it can never be reused to create an Apple ID after your Apple ID is deleted, even if the domain ownership changes."


And a related article about using iCloud email aliases - Add and manage email aliases for iCloud Mail on iCloud.com - Apple Support - "Note: You can’t delete or turn off a primary iCloud Mail address. You can’t use an alias to create a separate Apple ID, and an email alias can’t be converted to a primary iCloud Mail address."


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Can't change apple id email

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