I am unable to receive OTP sms, either from bank or any new application that require OTP as part of registration process for that application.
This issue started ever since I swapped my sim from physical sim to eSIM. However, I had restarted my phone as requested by my network provider. That doesn’t seem to solve the problem. If anyone can throw light on this matter. It would be much appreciated. Thank you for your time.
iPhone 11, iOS 17
Generally, those verification codes are sent using Short Code Text Messaging. These short code text messages are received from a 5 or 6 digit phone number. This capability/feature is provided and managed by your carrier. I recommend that you contact your carrier and tell them about not receiving verification codes which may be sent over short code messaging service. Their support team should be able to address this for you and find a resolution. I know that you had a text exchange with them regarding this, however, you received a standard message from them which did not resolve the issue. Contact the carrier by voice and have them refresh your account after stating your case.
Axel F.
Generally, those verification codes are sent using Short Code Text Messaging. These short code text messages are received from a 5 or 6 digit phone number. This capability/feature is provided and managed by your carrier. I recommend that you contact your carrier and tell them about not receiving verification codes which may be sent over short code messaging service. Their support team should be able to address this for you and find a resolution. I know that you had a text exchange with them regarding this, however, you received a standard message from them which did not resolve the issue. Contact the carrier by voice and have them refresh your account after stating your case.
Axel F.
iPhone 11
Unable to receive OTP sms via eSIM on IPhone 11
