No service after iOS 17.3.1 on iPhone 13 Pro

Hi! My iPhone 13 Pro installed iOS 17.3.1 recently, which resulted in my phone no longer being able to make calls/ access cellular networks, I've talked to apple support and tried all of their tips, which hasn't worked. My phone work with other network providers, but not mine(I have the latest service provider settings installed, does anyone have a clue on how to fix this?

Thanks in advance!

Posted on Feb 26, 2024 12:15 PM

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Question marked as Top-ranking reply

Posted on Feb 26, 2024 2:52 PM

I had the same issue with my iPhone 13 after installing this iOS upgrade.


None of the online how-to's about calls going directly to voicemail had any tips that worked for me.


I ended up going to my carrier app (Verizon) and using the chat troubleshooting tool to figure it out.


What finally worked was:

Settings > Cellular>Cellular Data Options


Voice & Data


Regardless of what setting you have on (with the checkmark), click another one, then click the one you want.

(toggling it off and then on again)


Try calling your number from another number.


This did the trick for me. Good luck.


3 replies
Question marked as Top-ranking reply

Feb 26, 2024 2:52 PM in response to Viktorrehnberg

I had the same issue with my iPhone 13 after installing this iOS upgrade.


None of the online how-to's about calls going directly to voicemail had any tips that worked for me.


I ended up going to my carrier app (Verizon) and using the chat troubleshooting tool to figure it out.


What finally worked was:

Settings > Cellular>Cellular Data Options


Voice & Data


Regardless of what setting you have on (with the checkmark), click another one, then click the one you want.

(toggling it off and then on again)


Try calling your number from another number.


This did the trick for me. Good luck.


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No service after iOS 17.3.1 on iPhone 13 Pro

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