iPhone: Why have to restore from iCloud after every update?

Question

Level 1

4 points

iPhone: Why have to restore from iCloud after every update?

When an update is pushed to my iPhone, I am unable to simply install. I must plug into my MacBook Pro for the update to initiate. Upon initiation, my iPhone reverts back to factory settings and I must completely restore from my last iCloud backup. Questions

Shouldn't I be able to simply update my iPhone without having to plug into an actual laptop?
Is this issue due to a virus? If so, does updating from iCloud just perpetuate the virus?

Thank you for any expertise you can share.

iPhone 13

Posted on Feb 26, 2024 3:39 PM

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Answer 1

sberman

Level 10

276,662 points

Feb 26, 2024 3:44 PM in response to saywhaa

Regarding question 1, normally yes, you should simply be able to update your iPhone. But I strongly suspect there’s some pertinent information about your scenario you have not told us. A few possibilities:

Your iPhone is managed by an employer, education institution, etc.
Your iPhone is restricted (Settings > Screen Time)
Your iPhone has been jailbroken
Your iPhone has used beta software

Regarding question 2, a virus is extremely unlikely.

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Answer 2

sberman

Level 10

276,662 points

Feb 26, 2024 5:52 PM in response to saywhaa

Perhaps this will help.

If your iPhone or iPad won't update - Apple Support

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Answer 3

saywhaa Author

Level 1

4 points

Feb 26, 2024 4:09 PM in response to sberman

Appreciate the quick reply. I've reviewed the possibilities you cite and none are pertain to my situation. I am not sure what it means to have used "beta" software. If it did, it was not deliberate.

Any remedies that can be suggested so I don't have to do this dance with every update? It's gotten old having to spend a couple hours fixing my settings every time a simple patch/update is released.

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iPhone: Why have to restore from iCloud after every update?

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