Why have the restricted not off my Apple wallet account yet

I suggest contacting an Apple Card Specialist at Green Dot Bank and work directly with them on resolving your situation.

Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE

https://applecash.greendot.com/termsconditions/

You need to contact an Apple Cash Specialist. Your account is with Green Dot Bank, as I mentioned above. They’ll make the determination on removing any restrictions or limits on your Apple Cash account>

Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE

https://applecash.greendot.com/termsconditions/

Did you call Apple or your bank?

Apple Cash is not a deposit account. You can’t deposit funds in it. You need a bank account or something like Cash App, PayPal or Venmo account. Apple Cash is a prepaid debit card.

What Apple Wallet account, your Apple Cash account or another account?

If you want help, we happy to help. I just need to understand what is going on, so i can help you fix the issue.

So, is it your Apple Cash account that is restricted or your Apple ID Account?