How to cancel the order through online chat or email?

Hi there.

My Vision Pro order is Preparing to Ship, but I can not find the cancel.

Due I am overseas, I can't make a call.

I try to go to www.apple.com/store, Ask a Specialist, Connect With A Specialist, but there are only two options.

I tried ASL Sign Language Support, but they won't help the normal people and asked me to end the video chat.

That is annoying, I can't find any online help or email anyway.