Apple TV+ not working on TV.

Clicking on Apple TV+ icon on TV screen provides only a blank screen with no message or spinning wheel. Can’t access menu to reset.

Apple TV HD, tvOS 17

Posted on Feb 27, 2024 2:46 PM

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Question marked as Top-ranking reply

Posted on Feb 28, 2024 5:22 PM

Try using a double-click of the TV button on the Siri Remote to go to the App Switcher. There, swipe up for the TV app to force-quit it. Then relaunch the app to try again.

If the issue persist, then also do the device restart (not just sleep-wake), either through the Settings menu or by temporary disconnecting from power.

If the issue persists after that, then contact Apple Support for further investigation.


3 replies
Question marked as Top-ranking reply

Feb 28, 2024 5:22 PM in response to terese146

Try using a double-click of the TV button on the Siri Remote to go to the App Switcher. There, swipe up for the TV app to force-quit it. Then relaunch the app to try again.

If the issue persist, then also do the device restart (not just sleep-wake), either through the Settings menu or by temporary disconnecting from power.

If the issue persists after that, then contact Apple Support for further investigation.


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Apple TV+ not working on TV.

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