Apple TV+ not working on TV.
Clicking on Apple TV+ icon on TV screen provides only a blank screen with no message or spinning wheel. Can’t access menu to reset.
Apple TV HD, tvOS 17
Clicking on Apple TV+ icon on TV screen provides only a blank screen with no message or spinning wheel. Can’t access menu to reset.
Apple TV HD, tvOS 17
Try using a double-click of the TV button on the Siri Remote to go to the App Switcher. There, swipe up for the TV app to force-quit it. Then relaunch the app to try again.
If the issue persist, then also do the device restart (not just sleep-wake), either through the Settings menu or by temporary disconnecting from power.
If the issue persists after that, then contact Apple Support for further investigation.
Try using a double-click of the TV button on the Siri Remote to go to the App Switcher. There, swipe up for the TV app to force-quit it. Then relaunch the app to try again.
If the issue persist, then also do the device restart (not just sleep-wake), either through the Settings menu or by temporary disconnecting from power.
If the issue persists after that, then contact Apple Support for further investigation.
Is this happening on the Apple TV box, or with the Apple TV app on a smart TV or third party streaming device?
It’s the app using the Apple TV box.
Apple TV+ not working on TV.