How can I solve this issue?

I how to fix this problem?

Posted on Feb 29, 2024 2:44 PM

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Question marked as Top-ranking reply

Posted on Feb 29, 2024 3:34 PM

We need more information if we are to help you. Please reply with the following information:

  • Tell us the name of the device (iPhone? iPad? Which model?) and its iOS or OS version
  • Offer as many details as possible about the problem. What were you doing or trying to do ? What happened? 
  • Did your device show an error message? Did it include instructions? If so, what was the message and did you follow their directions? 
  • List any trouble shooting steps you have already tried. 


We want to help if we can.

4 replies
Question marked as Top-ranking reply

Feb 29, 2024 3:34 PM in response to Recee6545

We need more information if we are to help you. Please reply with the following information:

  • Tell us the name of the device (iPhone? iPad? Which model?) and its iOS or OS version
  • Offer as many details as possible about the problem. What were you doing or trying to do ? What happened? 
  • Did your device show an error message? Did it include instructions? If so, what was the message and did you follow their directions? 
  • List any trouble shooting steps you have already tried. 


We want to help if we can.

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How can I solve this issue?

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