Endless iCloud problems
First up I had so many problems syncing my music playlists on the music app. iCloud kept interfering in it and the settings keep mysteriously changing on their own. Im a DJ and music therapist and I lost a lot of my work with playlists disappearing from my phone and computer was very upsetting. Eventually after many wasted hours of phone calls with apple "care" I worked out the settings on my own and its mostly working but still glitchy.
Secondly, iCloud has been taking my files off my computer desktop, deleting them from there and putting them in the icloud. These settings were changed again in updates and without my knowledge or approval and for the last few days I can't even open my own files they suddenly have a little cloud with an arrow and when I try to open it says "Your device couldn’t connect to the server. There may be a problem with the server or network.".
I am now speaking to the 7th adviser after nearly 5 hours of wasted time and no answers.
Seems to me that apple is being sneaky by changing settings without knowledge and putting everything in the icloud and then sending messages asking to pay more for storage.
Apples inability to resolve this is very alarming and I will not be using iCloud any more, hoping I can resolve this and get my data back on my computer.
MacBook Pro 15″, macOS 10.13