How do i turn off downtime on my phone when i don’t know the password?

A downtime has started on my phone without me or anyone else starting it and I don’t know the password to turn it off. How do i turn it off?

iPhone 14 Pro Max, iOS 17

Posted on Feb 29, 2024 5:10 PM

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Question marked as Top-ranking reply

Posted on Feb 29, 2024 5:20 PM

That is a setting in Screen Time that was enabled by you or someone else, such as a parent or employer. If you don’t know the Screen Time passcode you may be able to recover it if you know the Apple ID and password that were used to set it up→If you forgot your Screen Time passcode - Apple Support


If you don't know it the only way is to restore the phone to factory settings and not restore a backup.

2 replies
Question marked as Top-ranking reply

Feb 29, 2024 5:20 PM in response to loganhaley

That is a setting in Screen Time that was enabled by you or someone else, such as a parent or employer. If you don’t know the Screen Time passcode you may be able to recover it if you know the Apple ID and password that were used to set it up→If you forgot your Screen Time passcode - Apple Support


If you don't know it the only way is to restore the phone to factory settings and not restore a backup.

Feb 29, 2024 5:20 PM in response to loganhaley

As far as I know, Screen Time and Parental Control restrictions don't set themselves. However, it appears that if you were the one who set the Screen Time passcode, there is a way to reset it using your Apple ID credentials.


Use Screen Time on your iPhone or iPad - Apple Support

Get started with Screen Time on iPhone - Apple Support

If you forgot your Screen Time passcode - Apple Support

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How do i turn off downtime on my phone when i don’t know the password?

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