I have a PDF file sent to me to sign along with the password. Once opened and signed and click done the password is invalid. I searched for help and it was submitted that I need a 3rd party app. How can I get my PDF to a third party when iPhone has already saved it and once opened, I’m back at the beginning?? I’m not the only one! A lot of us are struggling with a similar situation. Why is there no fix with Apple? You’re passing this problem onto us
Print the document, sign it, and snail-mail it to whoever needs it.
Signing entities and signing apps and their extensions to PDF can be problems.
You are not addressing Apple here. This is a user to user support forum and Apple does not participate here. It sounds like someone has sent you some type of password protected pdf file and you need a 3rd party app to access it. Am I correct? Did the person/company that sent you this file explain the steps for you to access the file?
Yes. They sent a pdf to be signed. Along with the password to unlock it. Once I sign it and click done it becomes locked and neither I or the person who sent it can unlock it. Invalid password is all I get
I opened it on my iPhone. There’s no place to remove or edit the password and it locks us out. I searched for help and saw others with the same issue and the answer was to use a 3rd party app. I just tried one and it completely removed all the information that was entered so that wasn’t much help. My only resource now is to print it to sign and email it back. So much for progress. 🤦♀️
printing it will be the easiest way, thank you. I was going in circles and just trying to figure out what I wasn’t seeing but as you both have said, these PDFs are tricky without knowing what program created it. At least it wasn’t just me… 😊. Thanks again for your help
👍 that’s the best advice. Could have saved hours of my life, lol. Appreciate you taking the time to advise. Just thought I was missing something… and I’m missing a lot, not knowing what program was used and locking me out
Kimncath wrote:
👍 that’s the best advice. Could have saved hours of my life, lol. Appreciate you taking the time to advise. Just thought I was missing something… and I’m missing a lot, not knowing what program was used and locking me out
The signing-related entities are also reportedly ingesting those same signed documents for profit purposes, training data, and probably otherwise. One I’ve dealt with got breached and leaked my (and lots of others’) data. Accordingly, I consider them all somewhat risky to use, any discussions of problematic PDF extensions aside.
I don't know what to do about that. It would seem there is something with this 3rd party app that is locking the file when you try to open it. Have you checked with their support?
Appreciate your time today to respond. Thanks
Sorry I couldn't help, but as MrHoffman said, pdfs and passwords are can be tricky, depending on what programs were used.
Password PDF on iPhone
