How can I cancel a subscription on an old Apple ID?

I getting charges from my hold Apple ID account link to my old phone number I need to access it so I can stop the charges since I am not using the account?


[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on Feb 29, 2024 7:13 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 1, 2024 1:14 PM

Hi, and welcome to the Apple (user-to-user) Community!


Re: How can I cancel a subscription on an old Apple ID?


Sign in with that old Apple ID and use the steps in this article to cancel the subscription.

See what to do: If you want to cancel a subscription from Apple - Apple Support

or

Cancelling subscriptions is slightly different in Germany, Israel, South Africa, and Turkey

See: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

_________________________________________________

Re: old Apple ID account: I need to access it so I can stop the charges


If you find you need to recover the old Apple ID Account:

You may want to learn about using account recovery .

How to use account recovery when you can’t reset your Apple ID password - Apple Support

or

If needed:

You may want to reach out to the Billing and Subscriptions Support Team. They have a "Get Support" link (online chat / phone / email etc.) at the bottom of their webpage (link below):

Subscriptions and Billing - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Mar 1, 2024 1:14 PM in response to Shadowmag

Hi, and welcome to the Apple (user-to-user) Community!


Re: How can I cancel a subscription on an old Apple ID?


Sign in with that old Apple ID and use the steps in this article to cancel the subscription.

See what to do: If you want to cancel a subscription from Apple - Apple Support

or

Cancelling subscriptions is slightly different in Germany, Israel, South Africa, and Turkey

See: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

_________________________________________________

Re: old Apple ID account: I need to access it so I can stop the charges


If you find you need to recover the old Apple ID Account:

You may want to learn about using account recovery .

How to use account recovery when you can’t reset your Apple ID password - Apple Support

or

If needed:

You may want to reach out to the Billing and Subscriptions Support Team. They have a "Get Support" link (online chat / phone / email etc.) at the bottom of their webpage (link below):

Subscriptions and Billing - Official Apple Support


All the best :-)

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How can I cancel a subscription on an old Apple ID?

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