Unable to add previous iTunes library to my MacBook Pro or iPhone

I have a 1 year old Apple M2 MacBookPro Sonoma 14.3.1. I cannot upload previous itunes libraries to this computer, as it says my computer is not authorized, and I have to go to the itunes account to authorize my computer, but there is no option to do so.


[Re-Titled by Moderator]

iPhone 6s, iOS 10

Posted on Mar 1, 2024 7:20 AM

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Question marked as Top-ranking reply

Posted on Mar 1, 2024 8:02 AM

There appears to be a bug with the current incarnation of Music when it comes to the deauthorization commands.


On your Mac you can try System Settings > Click on your Apple ID > Click on Media & Purchases > Under Account click on the Manage button. There you may see the Deauthorize All button.


Otherwise can you access a copy of iTunes, or Music on a different build of macOS? From there you should be able to reset your authorizations and start over. Alternatively reach out to Official Apple Support and ask for their help to reset your authorizations.




See also Authorization vs. association - Apple Community for further background.


tt2

1 reply
Question marked as Top-ranking reply

Mar 1, 2024 8:02 AM in response to Sandman100

There appears to be a bug with the current incarnation of Music when it comes to the deauthorization commands.


On your Mac you can try System Settings > Click on your Apple ID > Click on Media & Purchases > Under Account click on the Manage button. There you may see the Deauthorize All button.


Otherwise can you access a copy of iTunes, or Music on a different build of macOS? From there you should be able to reset your authorizations and start over. Alternatively reach out to Official Apple Support and ask for their help to reset your authorizations.




See also Authorization vs. association - Apple Community for further background.


tt2

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Unable to add previous iTunes library to my MacBook Pro or iPhone

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