Overcharged for apple music

Hello! I have a statement that I was charged a few times for apple music.

10,7 & 9$

I currently have the student subscription but it does not reflect it on my account

iPhone 12 Pro Max, iOS 17

Posted on Mar 1, 2024 6:42 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 1, 2024 6:46 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you don't recognize a charge - Apple Support

or go to Subscriptions and Billing - Official Apple Support


If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See information in the Apple articles Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 1, 2024 6:46 PM in response to yCama

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you don't recognize a charge - Apple Support

or go to Subscriptions and Billing - Official Apple Support


If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See information in the Apple articles Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Overcharged for apple music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.