It’s been 23 days but my refund is not given to me
iPhone 13, iOS 17
iPhone 13, iOS 17
It may take longer than 23 days. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
It may take longer than 23 days. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
"If you don't see the refund after 30 days, contact your financial institution"
That means the bank or other financial institution that issued your debit or credit card. In the U.S. there is usually a phone number on the back of the card.
By financial instutituion you mean what? In my country I don’t know how to do that in Azerbaijan. If its the bank where my card belongs to I can do that.
It’s been 23 days but my refund is not given to me