My Old Emails keep popping up when I need to sign in

My old email addresses keep popping up on my phone asking me to login when I need to download an app from the appstore. Same thing happens on the desktop but in that case I get an email from like 15 years ago! How do I get rid of this information?

Posted on Mar 3, 2024 3:54 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2024 7:54 AM

One way for this to happen (and frankly I don't know of any other ways) is if you keep on creating new accounts when you "change" your email address, instead of actually changing the address on the same account.


Here's how you change the email address (Apple ID) you use for your Apple Account while retaining everything in your account: Change your Apple ID - Apple Support :

- If you don’t have an iPhone or iPad the support article says to, “go to https://appleid.apple.com and sign in. Then follow the onscreen instructions to change the email address associated with your Apple ID.”

- For general information, and other issues such as changes or addresses not being accepted.

- Note a recent change to the article where you can now change the email address without having to have access to your old email account.


1 reply
Question marked as Top-ranking reply

Mar 3, 2024 7:54 AM in response to Camillejedwab

One way for this to happen (and frankly I don't know of any other ways) is if you keep on creating new accounts when you "change" your email address, instead of actually changing the address on the same account.


Here's how you change the email address (Apple ID) you use for your Apple Account while retaining everything in your account: Change your Apple ID - Apple Support :

- If you don’t have an iPhone or iPad the support article says to, “go to https://appleid.apple.com and sign in. Then follow the onscreen instructions to change the email address associated with your Apple ID.”

- For general information, and other issues such as changes or addresses not being accepted.

- Note a recent change to the article where you can now change the email address without having to have access to your old email account.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Old Emails keep popping up when I need to sign in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.