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DBrown921 Author

Level 1

4 points

Unable to receive Apple Cash

Why is my child unable to receive Apple Cash that I’m trying to send to her via Apple Messaging? She says she’s being asked for her SSN.

iPhone 12 Pro

Posted on Mar 3, 2024 9:43 PM

Top-ranking reply

Jeff Donald

Community+ 2026

Level 9

64,108 points

Posted on Mar 4, 2024 3:25 AM

Apple is not a bank. Apple Cash is a service administered by Green Dot Bank and per federal banking regulations, banks are required to “Know Your Customer.” Why is positive ID required?

The Patriot Act and other federal regulations requires that lenders, banks etc obtain a confirmed ID.

“To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.”

Identity verification for Apple Card or Apple Cash - Apple Support

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Unable to receive Apple Cash

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